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filePluralsight - ITIL Foundation Lifecycle Phases and Processes

Pluralsight ITIL Founion Lifecycle and Processes
  • MP41.Course Overview.mp43.96MB
  • MP410.Service Operation Functions - Units of Organization to Accomplish Work\\/51.The Service Desk.mp416.72MB
  • MP410.Service Operation Functions - Units of Organization to Accomplish Work\\/54.Application nagement.mp49.55MB
  • MP410.Service Operation Functions - Units of Organization to Accomplish Work\\/53.IT Operations nagement.mp45.08MB
  • MP410.Service Operation Functions - Units of Organization to Accomplish Work\\/50.What Is a Function.mp44.65MB
  • MP410.Service Operation Functions - Units of Organization to Accomplish Work\\/52.Technical nagement.mp42.82MB
  • MP410.Service Operation Functions - Units of Organization to Accomplish Work\\/49.Introduction.mp42.18MB
  • MP411.Continual Service Improvement – Introduction - Getting Better All the Time\\/56.What Is CSI.mp48.69MB
  • MP411.Continual Service Improvement – Introduction - Getting Better All the Time\\/59.The CSI Approach.mp45.25MB
  • MP411.Continual Service Improvement – Introduction - Getting Better All the Time\\/58.The Deming Cycle and CSI.mp44.20MB
  • MP411.Continual Service Improvement – Introduction - Getting Better All the Time\\/60.The CSI Register.mp43.83MB
  • MP411.Continual Service Improvement – Introduction - Getting Better All the Time\\/57.CSFs KPIs and Measurements.mp43.43MB
  • MP411.Continual Service Improvement – Introduction - Getting Better All the Time\\/55.Introduction.mp42.68MB
  • MP412.Continual Service Improvement Process - The Seven-step Process\\/62.The Seven-step Improvement Process of CSI.mp418.03MB
  • MP412.Continual Service Improvement Process - The Seven-step Process\\/63.CSI Metrics.mp42.66MB
  • MP412.Continual Service Improvement Process - The Seven-step Process\\/61.Introduction.mp41.64MB
  • MP413.Preparing for the ITIL® Foundation Exam\\/66.How to Sign up for the Exam.mp48.50MB
  • MP413.Preparing for the ITIL® Foundation Exam\\/65.Preparing for the Exam.mp48.20MB
  • MP413.Preparing for the ITIL® Foundation Exam\\/.Introduction.mp41.32MB
  • MP42.Service Strategy Introduction - It\s All About Adding Value\\/03.ITIL® Concepts Review.mp48.60MB
  • MP42.Service Strategy Introduction - It\s All About Adding Value\\/05.Purpose ob<x>jectives and Scope of the Service Strategy Lifecycle Stage.mp48.30MB
  • MP42.Service Strategy Introduction - It\s All About Adding Value\\/06.Business Value of Service Strategy.mp46.81MB
  • MP42.Service Strategy Introduction - It\s All About Adding Value\\/04.Definitions Review.mp45.55MB
  • MP42.Service Strategy Introduction - It\s All About Adding Value\\/02.Introduction.mp43.14MB
  • MP42.Service Strategy Introduction - It\s All About Adding Value\\/07.Service Strategy Processes Overview.mp42.81MB
  • MP43.Service Strategy Processes - Portfolio Finances and Relationships\\/11.Business Relationship nagement.mp49.90MB
  • MP43.Service Strategy Processes - Portfolio Finances and Relationships\\/10.Financial nagement for IT.mp49.54MB
  • MP43.Service Strategy Processes - Portfolio Finances and Relationships\\/09.Service Portfolio nagement.mp47.51MB
  • MP43.Service Strategy Processes - Portfolio Finances and Relationships\\/08.Introduction.mp41.48MB
  • MP44.Service Design Introduction - The Blueprinting Phase\\/13.Purpose ob<x>jectives and Scope.mp46.59MB
  • MP44.Service Design Introduction - The Blueprinting Phase\\/17.The Service Design Processes.mp45.30MB
  • MP44.Service Design Introduction - The Blueprinting Phase\\/15.Five jor Aspects of Service Design.mp45.13MB
  • MP44.Service Design Introduction - The Blueprinting Phase\\/12.Introduction.mp43.13MB
  • MP44.Service Design Introduction - The Blueprinting Phase\\/14.Business Value of Service Design.mp43.05MB
  • MP44.Service Design Introduction - The Blueprinting Phase\\/16.The Service Design Package.mp42.99MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/20.Service Level nagement.mp413.19MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/21.Service Catalog nagement.mp411.62MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/23.ailability nagement.mp410.36MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/25.IT Service Continuity nagement.mp48.55MB
  • MP45.Service Security nagement.mp48.47MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/19.Design Coordination.mp47.90MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/22.Supplier nagement.mp47.87MB
  • MP45.Service nagement.mp46.51MB
  • MP45.Service Design Processes - Setting the Stage for Successful Delivery\\/18.Introduction.mp42.66MB
  • MP46.Service Transition Intro - Adding Changing and Retiring Services\\/28.Purpose ob<x>jectives and Scope of Service Transition.mp47.71MB
  • MP46.Service Transition Intro - Adding Changing and Retiring Services\\/30.Service Transition Processes Overview.mp45.54MB
  • MP46.Service Transition Intro - Adding Changing and Retiring Services\\/29.Business Value of Service Transition.mp44.39MB
  • MP46.Service Transition Intro - Adding Changing and Retiring Services\\/27.Introduction.mp42.50MB
  • MP47.Service Transition Processes - Approve nage Deploy and Doent Change\\/34.Change Management.mp418.06MB
  • MP47.Service Transition Processes - Approve nage Deploy and Doent Change\\/33.Service Asset and Configuration Management.mp412.87MB
  • MP47.Service Transition Processes - Approve nage Deploy and Doent Change\\/36.Knowledge Management.mp410.46MB
  • MP47.Service Transition Processes - Approve nage Deploy and Doent Change\\/35.Release and Deployment Management.mp45.21MB
  • MP47.Service Transition Processes - Approve nage Deploy and Doent Change\\/32.Transition Planning and Support.mp45.21MB
  • MP47.Service Transition Processes - Approve nage Deploy and Doent Change\\/31.Introduction.mp42.95MB
  • MP48.Service Operation Introduction - Running and Supporting Live Services\\/38.Purpose ob<x>jectives and Scope of Service Operation.mp46.01MB
  • MP48.Service Operation Introduction - Running and Supporting Live Services\\/41.Processes and Functions of Service Operation.mp45.08MB
  • MP48.Service in Service Operation.mp43.48MB
  • MP48.Service Operation Introduction - Running and Supporting Live Services\\/37.Introduction.mp43.24MB
  • MP48.Service Operation Introduction - Running and Supporting Live Services\\/39.Business Value of Service Operation.mp42.93MB
  • MP49.Service nagement.mp412.75MB
  • MP49.Service Operation Processes - Where Services Are Visible to Customers\\/46.Problem nagement.mp411.92MB
  • MP49.Service Operation Processes - Where Services Are Visible to Customers\\/43.Event nagement.mp48.60MB
  • MP49.Service Operation Processes - Where Services Are Visible to Customers\\/48.Access nagement.mp48.22MB
  • MP49.Service Operation Processes - Where Services Are Visible to Customers\\/47.Request Fulfillment .mp46.76MB
  • MP49.Service nagement Workflow.mp46.70MB
  • MP49.Service Operation Processes - Where Services Are Visible to Customers\\/42.Introduction.mp42.73MB
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