Lynda-Learning-JIRA-Serv-1ei4q
- 03. Service Desk Administration\\/05 - Challenge- Create a new customer portal with groups and requests.MP4611.95KB
- 01. Overview of JIRA Service Desk\\/05 - Challenge- Create a new agent in Service Desk.MP4642.92KB
- 05. SLAs and Notifications\\/04 - Challenge- Create a new SLA against one of your requests.MP4647.90KB
- 04. Service Desk Workflows\\/04 - Challenge- Correctly adjust a factory SD workflow.MP4697.29KB
- 02. The Customer Portal and Notifications\\/04 - Challenge- Create a new Service Desk project.MP4838.92KB
- 06. Conclusion\\/01 -Next steps.MP4988.04KB
- 00. Introduction\\/02 - What you need to know.MP41.24MB
- 00. Introduction\\/01 - Welcome.MP41.61MB
- 01. Overview of JIRA Service Desk\\/06 - Solution- Create a new agent in Service Desk.MP42.27MB
- 03. Service Desk Administration\\/06 - Solution- Create a new customer portal with groups and requests.MP42.48MB
- 05. SLAs and Notifications\\/05 - Solution- Create a new SLA against one of your requests.MP42.67MB
- 03. Service Desk Administration\\/04 - Eil requests and satisfaction settings.MP43.56MB
- 04. Service Desk Workflows\\/05 - Solution- Correctly adjust a factory SD workflow.MP43.84MB
- 03. Service Desk Administration\\/03 - li<x>nking to a knowledge ba<x>se.MP44.19MB
- 01. Overview of JIRA Service Desk\\/01 - What is JIRA Service Desk-.MP44.62MB
- 05. SLAs and Notifications\\/03 - Reporting.MP44.81MB
- 00. Introduction\\/03 - JIRA instance setup.MP45.08MB
- 04. Service Desk Workflows\\/03 - Custom rules.MP45.15MB
- 04. Service Desk Workflows\\/01 - Workflow overview.MP45.32MB
- 02. The Customer Portal and Notifications\\/05 - Solution- Create a new Service Desk project.MP45.40MB
- 03. Service Desk Administration\\/02 - Queues.MP45.81MB
- 05. SLAs and Notifications\\/01 - What are SLAs-.MP46.17MB
- 01. Overview of JIRA Service Desk\\/03 - Overview of administrator features.MP46.66MB
- 05. SLAs and Notifications\\/02 - Creating an SLA.MP46.91MB
- 02. The Customer Portal and Notifications\\/03 - Customer notifications.MP47.27MB
- 01. Overview of JIRA Service Desk\\/02 - JIRA Service Desk example.MP47.42MB
- 03. Service Desk Administration\\/01 -Customer permissions.MP48.84MB
- 02. The Customer Portal and Notifications\\/01 - Overview of the customer portal.MP48.91MB
- 04. Service Desk Workflows\\/02 - Autotion.MP410.31MB
- 01. Overview of JIRA Service Desk\\/04 - Agents vs. users vs. customers.MP410.34MB
- 02. The Customer Portal and Notifications\\/02 - Creating requests and groups.MP412.07MB
- CreateTime2021-11-26
- UpdateTime2021-12-04
- FileTotalCount31
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